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Reviews (1)

Spartoo

Scuffed and marked, hard to return, quite slow delivery

Ordered these white hi top converse for my daughters birthday. Arrived scuffed and the white canvass had pink like dye marks on. So needed to return, not easy and quite slow waiting for a replacement pair. My this time her birthday had been and I had to just tell her they were on the way. I wish I had just done to a sports shop and paid £4 more and got them in time. First pair definately were not grade A.

05 March 2013

Reply from Spartoo

Hello Diana,

I do apologise about this. I do see that you had made a return request for a replacement pair. If you were having trouble returning your item or had further questions about your return, I would have encouraged you to e-mail or contact our customer service directly by telephone and we would have been more than happy to help!

Kind Regards,
Katie, Spartoo Customer Service

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diana
Reviewer
United Kingdom

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