Luke Pankhurst´s profile

Reviews (1)

FoneHub Limited

waste of your time and phone!

utter rubbish, maybe there's more positive reviews, but if your not going to accept what they offer you, forget your phone and money.

sent phone in 19th January offered £25 working £5 not working
it had broken screen so fair enough

when i got my evaluation it had a nice ACCEPT button but no DECLINE

sent a message saying i was not going to accept there offer.

got a email 26th January saying it was cancelled, i should be now getting the phone back from them....................................... 4th of march still no phone

im guessing the tracking number is fake, still sais its in delivery. royal mail would of followed up surely if a item hasn't made any progress.

personally i wouldn't use them because of my experience

Bee Broand Dave found this review useful

05 March 2013

Reply from FoneHub Limited

Dear Luke Pankhurst

Thank you for your feedback on Trustpilot.

I have looked into your case and confirm that your phone was infact returned back to you without any delivery charges to you through Royal Mail with the tracking number AI523287685GB. As we understand, Royal Mail delivery hundreds and thousands of post every day and this could be a case of lost or damage in the post. We have submitted a claim to Royal Mail and once it gets processed shall get back to you with a solution which should resolve the issue to the best of your satisfaction. In the meantime, I appreciate your patience and please cooperate with Royal Mail and FoneHub so that the issue could be resolved as soon as possible.

Please do get in touch with FoneHub at 02073776644 or e-mail at info@fonehub.co.uk for any further assistance.

Kind Regards

Sam
FoneHub

Luke Pankhurst´s profile

profile image of Luke Pankhurst
Luke Pankhurst
Reviewer
1989
United Kingdom

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