Evi Rummel´s profile
Reviews (1)
INFURN.com
Absolutely disappointing - no delivery no money back - 10 months later - NOW refund paid.
I ordered on May 2012 with a delivery schedule of September 2012. This was postponed to Oktober. On December 20th (!!) I received an email telling me that it'll take another 16-18 weeks. I decided not to wait for Godot and cancelled my order. But again... nothing happened.
I still wait to get a confirmation and my money back!!! Absolutely no professional behaviour, I do not recommend to risk an order.
After posting I was immediately contacted and I got my refund very quickly. I am a bit astonished, that the finally professional reaction was not possible before - but in the end... at least I got my money back!
Stopinfurn.com found this review useful
Reply from Designfurn LTD (infurn.com)
Evi Rummel´s profile
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Sorry that you did not receive a quicker response,
However, I have looked into your order and have emailed you and the matter has now been resolved.
Kind Regards
Valerie - Customer Services Adviser.