Suzanne Ford´s profile

Reviews (1)

Specialised Covers

Nice cover but expensive and let down by the installation kit - not fit for purpose

We spent a lot of money on our caravan so decided that we would buy a good quality cover to protect our investment. We purchased the cover from the autumn caravan and camping show and were told it would come with an installation kit, which we were pleased about as I am not very tall, so this was a must.

However, we have just opened our nice new cover to find that the 'installation kit' is two short pieces of inch dowel, we were quite unimpressed with this, considering the cost of the cover. I hurt my back whilst struggling to put the cover on using the wooden poles, and had to resort to a step ladder, these wooden poles are just not fit for purpose.

The cover, now on, fits really well, however, we are not looking forward to the next time we have to fit it. We feel quite disappointed with our considered purchase.

Caravan - swift challenger sport 586

11 March 2013

Reply from Specialised Covers Ltd

Dear Mrs Ford
Im afraid we have tried to find you on our system but have been unable to find you. If you could supply us with your full postal address and a contact number to myself so we can get the new poles out to you.
sorry fot the delay
If you have any issues please let us know

Suzanne Ford´s profile

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Suzanne Ford
United Kingdom