Manns Music sent the wrong guitar - I asked for natural and they sent a black guitar. I believe this was a genuine mistake. Once told of the problem they immediately asked I would return the guitar and they would pay the postage costs from Italy. Returning the guitar would be a hassle, specially taking into account the return cost at 64 euros. I decide therefore to keep the black guitar and they offered a discount for the trouble caused, which I accepted. The Managing Director dealt with the whole affair within 30 minutes.
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