Tomas James Robinson´s profile

Reviews (1)


Absolutely Brilliant - Customer Service Second to None

Recently ordered a pair of glasses from here, they were delivered within the 7 day time frame stated on the website. They also notified me at each different stage of the order process to keep me up to date on where my order was - really good piece of mind.

Unfortunately I had to return the glasses due to them looking silly on my head (I should have tried them on at the shop first!). Eyewearbrands were extremely helpful in assisting me around the returns process and also the exchange process as I wanted to order some different frames from them. The turnaround has been brilliant, my new glasses are already on order only two days after returning the first pair.

To make things even better, I was given a £20 discount on the second pair of frames.

The customer service team have been exceptional in their helpfulness.

Would really recommend this company.

Tomas James Robinson´s profile

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Tomas James Robinson
Bristol, United Kingdom