From the first moment I encountered James Downey at JenningsFord Gateshead I knew I had chosen the right dealership. His helpfullness, knowledge of the product and willingness to spend any amount of time with me was invaluable. Having had my previous Fiesta for 13 years and now moving up into the 21st centure(!) it was important for me to make the right decision and having spent time with James and going through all the information available, I was abe to make a concise decision which I knew I would not regret. His handover of the vehicle was excellent and I left the dealership with a full working knowledge of the vehicle. I would not hesitate to recommend anyone to JenningsFord at Gateshead and would hope that anyone using this dealership would be as lucky as I was to get James who made the whole process pain free and a happy experience.
Regarding the car itself, it has exceeded expectations and I look forward to many years of happy motoring, but I am sure that if problems occur the dealership will be more than happy to assist.
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