My delivery was not delivered! My order was delivered to the wrong street which has never happened before and I order everything online. The delivery driver was supposed to come to my house and never came this was to apologies for being an imbecile. What is up with that, I felt after the first week I had used a scam website my experience was so bad. I will never go near a company that uses UKMAIL. A delivery company that cannot deliver. Which sums up my experience perfectly.
I had to chase GoOutdoors up on every occasion for any scrap of information. How difficult is it to send a notification email. Dependent on who picked up the phone my experience was either constructive or a complete waste of time. I was fortunate enough to speak to Peter on a couple of occasions who was helpful everyone else had no idea. I disliked how unapologetic GoOutdoors were to my situation as it caused a lot of stress and no resolution seemed likely.
It does have a happy ending as I received my products EVENTUALLY! but when you sum up the whole experience it was very poor and I will not use GoOutdoors online ever again, I will only ever visit a store.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.