My delivery was not delivered! My order was delivered to the wrong street which has never happened before and I order everything online. The delivery driver was supposed to come to my house and never came this was to apologies for being an imbecile. What is up with that, I felt after the first week I had used a scam website my experience was so bad. I will never go near a company that uses UKMAIL. A delivery company that cannot deliver. Which sums up my experience perfectly.
I had to chase GoOutdoors up on every occasion for any scrap of information. How difficult is it to send a notification email. Dependent on who picked up the phone my experience was either constructive or a complete waste of time. I was fortunate enough to speak to Peter on a couple of occasions who was helpful everyone else had no idea. I disliked how unapologetic GoOutdoors were to my situation as it caused a lot of stress and no resolution seemed likely.
It does have a happy ending as I received my products EVENTUALLY! but when you sum up the whole experience it was very poor and I will not use GoOutdoors online ever again, I will only ever visit a store.
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