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Shop staff ok, but behind the scenes customer service is non existant!

More than one (obviously a glutton for punishment!) I've ordered large appliances from Currys. The staff in the shops are in my experience helpful and knowledgeable. If you have no problems with the appliance or it's delivery you've been lucky.

Twice i've had the need of customer services and lets just say that's where my nightmare began. Luckily on my recent attempt to buy from them I didn't get as far as getting the product delivered. I went to a reputable Online Appiance shop who gave first class customer service!

Teresa Tyrer´s profile

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Teresa Tyrer
Ashford, United Kingdom