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Reviews (1)

First Furniture

AWFUL

Please do not order from this website. You might save a bit of money on items. However the delivery aspect is a nightmare. I was told delivery would be made on a Friday between 9am-6pm. I called twice to confirm this as i had to take the day off. I waited and nothing arrived. Then eventually when i could speak to them on the Monday. They said they didnt know why and that somebody would get back to me. They didn't. I had to chase this constantly calling 0845 numbers. Then finally the reason behind this was this item was out of stock. Surely they should know this. Worst customer service. They just lie all the time. Nothing gets done. Cancelled my order in the end and still waiting for the refund. Please do not use them. You will just waste your holiday days and time off. Not worth the stress.

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Abbie
Reviewer
United Kingdom

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