Ela LeLa´s profile

Reviews (1)


AVOID olotels.com!!!

Very rude and unprofessional staff.. My booking was cancelled and relocated to different hotel. They didn’t explain their T&C to me. They said they didn’t have time for that! At the end I was told that ‘I should have thought about it more’ unbelievable..

05 March 2013

Reply from Olotels.com

Dear Ela LeLa,

We appreciate your comments and the opportunity to improve our services. Please be so kind as to inform us with your reference number or with more details concerning your reservation, in order to locate your booking in our system and verify all the information you have brought to our attention.

Please do not hesitate to contact us at +44 208 099 5115 or at customercare@olotels.com and we will gladly assist you.

Best regards,
Olotels Team

Ela LeLa´s profile

profile image of Ela LeLa
Ela LeLa
London, United Kingdom