I'll admit. I did have reservations about the service. Friends were full of advice (unsolicited, and no experience of actually using Mazuma), but I decided to take a chance. I applied online, got my pack through the post the next day, I packaged my phone following the instructions and sent it off special delivery. I was expecting to get emails the next day giving me a "revised offer" once they has my phone as a "ransom" , but nope. I got an email saying it has been received, another saying processing and then another, the same day saying order accepted and that my chosen method of payment (argos voucher) would be with me shortly. It arrived at 10am the next morning. I had no problems using the voucher at all, and now my old phone is now a shiny new games console for my son. Literally couldn't be more pleased with the service from beginning to end, and have already recommended Mazuma to friends and family.
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