Conrad Jones´ profile

Reviews (1)

BeanBagBazaar

Product ok delivery shocking

I am very pleased with the bag. I paid an extra £10 on top of the delivery but the couriers decided to split the delivery onto 2 vans so that they both got paid, I had to wait in for 1 box after the first three were delivered, I don't believe the extra money I spent on delivery was worth having to wait in for 2 seperate ones.

12 June 2013

Reply from BeanBagBazaar

We are really happy to see you are pleased with your new beanbag :) We are sorry to hear you were so disappointed with the delivery. We state on our delivery information page here: https://www.beanbagbazaar.co.uk/delivery that this particular item does come in multiple boxes. Due to the sheer size of our items, our carriers often split multiple box consignments between vehicles to maximize vehicle space, this sometimes means that your delivery will be split over two days, although as our standard delivery is free this does not effect our customers in any way financially. I am pleased to see from tracking your order that all of your parcels were delivered on the same day (14:05 and 14:50 on 26th Feb).

I hope this explanation helps :) and we hope you get much use and enjoyment from your new beanbag!

BeanBagBazaar :)

Conrad Jones´ profile

profile image of Conrad Jones
Conrad Jones
Reviewer
United Kingdom

About