The item ordered online was out of stock but this was not indicated on the website. However, I immediately received a call from Lesters to apologise for their error and to confirm the likely date of the item coming into stock and offer a refund. As the price was so good, I decided to wait for the item. I telephoned two days after the date I had been given and was advised that the item was coming in the following day. It was then dispatched to me by next day delivery at no additional cost. Happy customer!
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