Dear Mike, we really hate to get these kind of reviews, especially when we have got your order to you in what seems like a good time. Would you let us know the content of the emails you have received. You should receive a confirmation order email, then a dispatch email, and if you have paid for next day delivery, a tracking email. Finally 7 days later you would get a review email. The only other mails you would receive are an account creation email, a newsletter subscription email if you subscribed and all these are optional choices made by the customer. Our email is sales@shima-uma.com, it would be great to hear from you so that if there is an issue we can rectify it, and hopefuly turn a three star review into a five star one.