I use you as a reference and have actually made purchases based on your customer reviews - so it does work! It is a great online resource! However, a spell check facility would be useful, some of the reviews I have read are so badly spelt it is difficult to understand them!
I have been with Brittania since the age of 5 when my mother opened me an account. Why? The staff regardless where you are in the country are lovely. On the phone my local branch in particular are the sweetest people every. They are just great people.
The products they sell are also good, lots to choose from, the financial advice they give is sound and accurate. We shall have to see how the COOP merger effects the service. But so far all is good.
After a recent house burglary I had to cancel all my cards. Virgin were the only ones who:
Spoke English so I could understand them
Actually sounded genuinely concerned
Checked my balance and purchases to look for fraud
Sent new details quickly
Didn’t try and sell me something at the end
Just the worst shop ever. I never use this type of store, but I was desperate. I hate standing in the cattle market waiting for my number to be called, with the unwashed masses. Instead I tried their online service. Terrible, they give a vague time of .. well when they can be bothered. It turns up and it’s damaged. Then you have to go through the whole procedure again to get it replaced. Terrible. Avoid.
Finally got my Asgard unit 2 weeks ago. Held up by all the snow, it was a nightmare! We live out in the sticks up a country lane – lovely view, however we had recently been burgled whilst we were out at the Velodrome racing. Asgard couldn’t get the van up the lane. At the 3rd attempt, the delivery guys loaded the shed onto a farmers tractor, rode with the farmer up to the house and unloaded it again for us. Brilliant. The biek shed itself is really very good. I only have a single bike in mine – though it Is several thousand pounds in value. We have the shed under the living room window a perfect fit! The locks are great, a little stiff in the -14 it has got too recently. Inside the bike, shoes and my helmets are dry. I wouldn’t leave clothes in it though because of the cold. I chose the nice brown colour as it matches our farm house style property. All in all a fantastic service. A level of which I wouldn’t expect from a shed company.
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