Ordered from thegamecollection several times, everything got delivered in a timely manner (EU), shipping cost is adequate and the prices are pretty good too. Hint: VAT is deducted for non-UK customers, but you need to add item to shipping basket to see price without VAT.
Rewards program is nothing too special (you get 10 points for every pound you spend (100 points = 25 cents off the purchase, or 2.5 cents off every pound you spend), but double points weekends now and then make it more or less okay.
Overall I'm pretty satisfied with the service.
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