We found great difficulty in contacting Resorthopper in Sharm el Sheik to confirm our return ( pre-paid) booking. They would not answer their telephone most of the time and did not respond to e-mail. They were supposed to send a confirmation pick-up time to the hotel but this never arrived. On the morning of our departure we did manage to speak and Resorthopper advised that they would pick us up at 14:00hrs.and their paperwork advised to be in the hotel lobby 10 minutes beforehand. We were there some half-hour before. No collection was mad although we waited until just before 15:00 hours. We were so anxious not to miss our flight book-in limits that we took a private taxi ( and of course paid again ).
If a company is unreliable they are not worth using and I would advise against doing so. Make your own arrangements via the net.
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