Heather Wilcox´s profile

Reviews (2)

ao.com

Excellent service

The 3rd item I have brought from appliances online arrived today. As before excellent delivery service with regular updates on day and time slot via phone. The delivery drivers always phone too.
I would fully recommend.

Virginmedia

Being charged for calls I did not make

I am being charged for 3 calls I did not make to an 08443440331 for the duration of 329 mins.
I was not in to make the calls.
When I returned there was a fault on the line which was already hi-lighted on there website so no need to tell them (I thought!)
This is apparently no coincidence according to Virgin.
They send round an engineer who looks at the box outside the house and said it has not been tampered with.
I am now charged with a call out fee of £99 - along with calls I have not made.

Heather Wilcox´s profile

profile image of Heather Wilcox
Heather Wilcox
Reviewer
1980
United Kingdom

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