Nicola Kruglova´s profile

Reviews (4)

nothing outstanding?

i booked my room and did so through topcashback, for some reason this tracked at 1p which was a little dissappointing (should have been 10%) as that was the reason i used toprooms - i have not had my stay yet so cant be sure if there will be any issues


never have I known such a slow service! had I known the free service was soooo slow id have gone elsewhere - this was my first and last shop! useless

31 May 2013

Reply from

Hi Nicola,

Thanks for your feedback.

I'm sorry to hear that your order took longer than expected to arrive. Your comments have been passed on for review.

Kind regards,

The Team


fast service but let down by item

ordered one day, they delivered the next 'at a price' but i got my item..shame is its very complex to fit and is still not protecting my bike as its still in the box :( - think the fact that there are so many wires needs stating - the site makes out is soooo easy and it isnt


25 day delivery???

i ordered a birthday present with plenty of time to spare but after 10 days i had nothing, i called and was told it would arrive the following day, i was told this for 5 days running as i called each day - on the 6th i elevated it and was told Monday as a definite - not likely! i called again and was told this time my item was lost and would be resent by next day postage - it wasnt, this somehow slipped the net and it was sent 2nd class!!! 2nd class lol, it finally arrived after 25 days missing the birthday
for my trouble i got a small bag of samples and a letter of apology (which i requested! (letter))
i will never use lookfantastic again, or recommend it to anyone! apaling service

Nicola Kruglova´s profile

profile image of Nicola Kruglova
Nicola Kruglova
Leicester, United Kingdom