May 2011 I purchased 2 x red Leather Sofa. One of the head rest on the Sofa's has turned black ,basically the dye has come off. But I was not too worried because the salesman had convinced me to take out extra insurance at a cost of £240 ,his words anything at all just call them and they will come and sort it. SO I did to be told this is caused by head oils and not covered on the policy (yes I should have read the small print). To be honest the rest of the sofa is in excellent condition but this makes it look disgusting. Also not covered is dye issues. But they would send someone out ot look at it for a further £50 ish but then cannot even guarantee to fix it or want further money to fix it. So I have been scammed on 2 accounts , the insurance and the headrest which is not fit for purpose. Also Customer after service is not very good, my advice is to avoid falling into this trap just dont buy form them
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