I have just recieved my order of a Pulltex Pulltaps corkscrew as I am a restaurant waiter and it is an essential part of my work. However I am very disappointed with what I recieved, on the reciept of my order it says in writing that the product is 'brand new in original packaging' but when inspecting the corkscrew i noticed that there was multiple scratches on the lower part of the lever and that the metal inside the hollow lever was dirty and scuffed, firstly making me question how new this product actually was and second of all is this product even genuine? I made my decision to purchase from wineware because of its high reviews from this website and I am very disappointed with what I have recieved and I will be sending it back tomorrow as soon as possible and I will expect a replacement corkscrew that is actually 'brand new'.
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