Where do i even begin about this company? I ordered two pipes and a bong from this company about a month before Christmas for Christmas presents. The bong and one pipe arrived about two weeks after Christmas, which I didn't mind they had to ship overseas. The bong was missing the downstem and the hitter piece, which clearly said online that it came with the bong. Where the hell the other pipe is...beats the hell out of me. I sent the bong back and finally got a refund after a lengthy process. I still wanted the other pipe though, so i tried to ask where it was. The person i was emailing back and forth avoided answering my question for a good ten messages until he just stopped responding all together. The last message i sent was on February 14, about 2 and half months after i ordered my stuff and still nothing. I finally just asked for a refund because they would have stolen my money if i didn't. Wish me luck. This company has absolutely TERRIBLE customer support. I am completely astonished with the lack of organization of this company and the amount of incompetence is ridiculous. DO NOT EVER BUY ANYTHING FROM THIS COMPANY! GO TO YOUR LOCAL HEADSHOP!
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