Andrew Whitehead´s profile

Reviews (1)

Olotels.com

Booked me in a full hotel

I booked a nice hotel in leeds at a reasonable price (doubletrees) the day before I needed to stay and all seemed well until on the day of my stay, Olotels rang me up to say the hotel was full and the only one they could now provide was about 10 miles away. I refused to accept this and they have promised to refund the money for my room.

Vladimir Zakharov found this review useful

12 March 2013

Reply from Olotels.com

Dear Mr. Whitehead,

Thank you for your comments!

Please note that we have already replied to your concerns directly on your e-mail address and we remain at your service for any further comments. Please do not hesitate to contact us at +44 208 819 79 18 or at customersatisfaction@olotels.com.

Best regards,
Olotels Team

Andrew Whitehead´s profile

profile image of Andrew Whitehead
Andrew Whitehead
Reviewer
1968
United Kingdom

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