Ms Shalet´s profile

Reviews (1)

Essential Travel

Your booking website is no good

Something has happend to your booking website compared to how it was before. It was so difficult to book the insurance this time that unless the website goes back how it was before, I will not be booking with you again.

08 March 2013

Reply from Essential Travel Ltd

Dear Ms Shalet,

Thank you for your feedback and we are sorry to hear you aren't entirely satisfied with our website.

Please note that all of our changes are tested to ensure that they're as simple to use for as many of our customers as possible and we'll continue to optimise this in the future to ensure the best possible customer experience.

Kind regards,
Essential Travel

Ms Shalet´s profile

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Ms Shalet
United Kingdom