I was on the point of ordering a very cheap 100W marshall combo being promoted by GAK, but was confused by varying independent reviews - some terrible, some excellent, so I phoned the store. Paul phoned back within a few minutes as promised, was very clear in explaining the issues with the amplifier, which had had some initial problems which he said had been pretty much ironed out. But he suggested a slightly more expensive 40W alternative that was closer to what I needed. Delivery was inside 24 hours and the machine exceeded expectations. There was no hard sell, just a sensible conversation with someone who knew his stuff.
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