SpecialK´s profile

Reviews (1)

Spartoo

Bad 1st time experience

I ordered 2 pairs of Converse all stars for my granddaughter in a adult size 5.5 one pair of all black high tops and one pair of cobalt blue short style, the order took over a week to arrive and when it did yesterday the box was badly damaged, inside there was one box that said size 5.5 on the label when I opened it they are actually a size 4 and they look like they are pre worn? no sign of the cobalt blue pair either, now i have to go to the inconvenience of e-mailing the company and waiting all over again and hopefully get the right items. Or maybe my money back who knows.

08 March 2013

Reply from Spartoo

Hello SpecialK,

In this case, I would encourage you to contact our customer service by telephone at your earliest convenience without waiting any further and we would be happy to help you in real time about this.

Kind Regards,
Katie, Spartoo Customer Service

SpecialK´s profile

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SpecialK
Reviewer
United Kingdom

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