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Shambles of a customer service.

Ordered a set of Ace branded speakers pretty cheap. Delivery by DPD was accurate and all was well. Had the speakers for 10 minutes and the bass blew. Sent an email reporting to the issue and got a response 3 days later - poor. Arranged informally with a representative to have them picked up on a Monday which never materialised - poor. Emailed back asking what's going on; no response for two days now - poor, once more.

To summarise: great price on the product, but you have to bank on it working or it appears you're stuck with it! 2 stars, based solely on the customer service.

Jim Herd found this review useful

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John Paymore
United Kingdom