Jack Fuller´s profile

Reviews (3)

Hungryhouse

GET PASSED AROUND FROM DEPARTMENT TO DEPARTMENT

Call last week and emailed to complain about a meal and that I wanted compensation they told me to put it in writing and email hungryhouse, after doing this the email sent back referred me to call them on their number they post on here (costs me to call aswell), after 2-3 times of this I'm leaving a review so that hungryhouse can finally look at my complaint and compensate me for my stone cold, late and disgusting meal

16 hours ago

Reply from hungryhouse.co.uk

Hi Jack,

I'm sorry to hear about your experience with the restaurant and using our service. Was this in regard to the refunded/compensated order on the 23rd of March or a more recent order?

If so please send the specific order number through our contact form at hungryhouse.co.uk/contact and we will be more than happy to sort out this issue for you.

best regards,
hungryhouse customer care

Peachy Loans

MOST UNHELPFUL LENDING COMPANY

After falling it financial difficulty i had to pay back two loan with quickquid and peachy, quickquid were more than helpful and understood my situation and tailored a repayment plan around men, peachy on the over hand gave me a lecture down the phone, the women said i should be more financially responsible and gave me a high interest repayment i was told this was the only option unless my loan is sold on to a third party collections company. I almost felt like crying after the call as the repayment is ruining my life and peachy don't care, i explained this is quickquid and they even went further out there way to help me by delaying the loan repayments for a few months, peachy are ruining my life!

03 April 2014

Reply from Peachy Loans

Dear customer,

We are sorry to hear that you have not been satisfied with our service.

We can assure you that the fair treatment of customers is central to our corporate culture. We always aim to help our customers in financial difficulties and be understanding and fair. Unfortunately, we are unable to discuss the details of your account on a public website but we would advise you to contact us on 084 555 76 508 or e-mail to collections@peachy.co.uk and we will be more then happy to explain the interest rate of your repayment and work with you in order to reach a mutually suitable agreement. We always allows for proper consideration of the customer’s circumstances and we will treat you with understanding and forbearance.

Peachy Loans

Just Eat

Good customer service

After emailing just eat they sorted out my problem with compensation, not as quick as i would of liked but still it was sorted

13 March 2013

Reply from Just-Eat.co.uk

Hey Jack,

Thanks for leaving a review! I'm please we were able to resolve your complaint, I guess it would have been better if it was resolved within an appropriate time scale for you. Could you email me with some feedback, we would really appreciate it :)

Email: trustpilot@just-eat.co.uk

Kind regards,
Preena

Jack Fuller´s profile

profile image of Jack Fuller
Jack Fuller
Reviewer
Male, 1993
Colchester, United Kingdom

About