Har haft 3 i mange år nu og har egentlig generelt været ganske tilfreds. De har leveret den forventede service og selv om jeg skifter telefon hver 6-12 måned, så har jeg ikke haft incitament til at vælge et andet selskab.
Kan godt abefale dem til andre.
I was looking for a good deal on Warhammer and came by Totalwargamer.co.uk. Overall the website looks good and ordered for a large amount for myself and some friends to save the postage to Denmark. Shortly after the purchase, the money was deducted from my account. Usually online companies do not take the money before the order is shipped, but fair enough. I can live with that.
After waiting for over a month and still didn't receive anything, I contacted them for a status. No reply. I contacted them again, still no reply. Now I have cancelled the order on their website, but I'm not really expecting a lot of service getting my money back. Luckily I can go to my bank and make a complaint and let them handle the issue.
I definitely can recommend purchasing from them! Try [competitor] instead..
Har bestilt en ramme af Kunstkompagniet for lang tid siden og i starten skrev de fint tilbage, at varen kunne afhentes i Stellings butik i København K, men når jeg kom ned til dem, kendte de intet til en ramme. Har her efterfølgende forgæves forsøgt via mail og telefon, at få min vare eller annuleret min ordre.
EDIT: Efter noget tid kontaktede Kunstkompagniet mig og fortalte der var sket en fejl og har nu fået min vare som lovet, derfor er karakteren ændret til middel, da de trods alt handlede og fik bragt tingene i orden.
Wanted to give all my experience with dealing with Infurn. I ordered 6 chairs and a lamp from them. When I ordered, I did notice the potential very long delivery time, but honestly thought this was more 'worse case scenario'. Delivery time is set ing T&C to 16 weeks, plus 2 x 8 weeks and not until the very last day, the order was changed from pending to on the way. The furniture is good and as expected, not the finish as the original but then again, you can't expect that for a replica.
So my over all judgement is 3 stars. They kept their promise, but used the terms to the fullest meaning a very long delivery time. They are cheaper than others, but if you can't wait a long ting to get it, then I would recommend choosing another company.
Also the communication could be a lot better - I didn't notice the lamp was shipped until the guy from UPS called me and told he had a lamp for me.
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