Don't know about you, but I hate people who go into a store, browse the range then go on the internet. Well, I must be hating myself in that case because I went into a well known tile store and saw the Zanzibar range of tiles, which we quite fancied. However, they were £44 a pack. So, we went to another retailer, and they didn't stock the range. So, we decided to look online and Tons of Tiles were knocking them out for £18 a pack and had next day delivery. One of their competitors was shifting them for £16 a pack (what exactly is the mark up on tiles??), but they couldn't do next day delivery, which was important to us. Look, I know that retailers have much higher overheads, but that is one heck of a difference when, like us, you are on a tight budget. Also, I don't have a car, so would have had to hire a Zipcar to cart them home from the tile store.
Tons of Tiles were easy to order from, kept me informed of what was going on, and delivered when they said they would. The delivery guy was fine too. I made up the bit about delivered with smiles as it rhymed with tiles, but I don't particularly care about smiles, I just want my tiles (damn, another rhyme!), which we got. They arrived in good nick and are currently on our wall looking rather nice.
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