Shumailas Hair'n'Beauty´s profile

Reviews (1)

SerenataFlowers.com

VERY BAD! RUINED MY DAY

Sent flowers to my daughter for her birthday, she did not receive them!

What kind of service is that! Will never order from them again. If they can't deliver on time, what is the point. I don't need the flowers sent late, that is not what I payed for!

09 March 2013

Reply from SerenataFlowers.com

Dear Shumailas,

Many thanks for your feedback. We are truly terribly sorry that your flowers got delivered a day late and ruined your day. Of course, we understand how upsetting this is. I can see that we have already refunded your order, and that the flowers were delivered at 11:09 am on the 8th of March (a day late). I do hope however that your daughter enjoyed the flowers in the end. We do value your custom, and once again are very sorry for the late delivery.

Warm Regards,
Claire,
SerenataFlowers.com

Shumailas Hair'n'Beauty´s profile

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Shumailas Hair'n'Beauty
Reviewer
1974
London, United Kingdom

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