Delivered as quickly as promised. The amp didn't work. Customer service was good, offered me several different ways of sorting this out and we agreed on a collection and refund. However, they had the UKmail collect it on a different day than we agreed on without letting me know. I only got to know about this because the UKmail had an issue with my address and telephone number (I don't know why because they had no problem with delivering the amp) and gear4music sent me an email (with some weird grammar) that indirectly implied that the delivery was on that day.
+Good customer service
+Free collection & Quick refund
-Amp not working
-Didn't let me know about changing the collection date
Although I believe changing the date was inappropriate, the overall experience was acceptable.
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