Bekie Gisele DeLa Rosa´s profile

Reviews (1)

viagogo

CONFUSED !

Hi,

I bought tomorrowland 2013 tickets from Viagogo, and have contacted customer service 2-3 times and heard nothing back. I need to know when the bracelets will be recieved if they are dispatched from Tomorrowland mid June as I'm leaving Aust begining of July !!!!! I also want to know the procedure of the email link from the orignal seller..

Very anxious about the whole situation , not looking promising !

08 March 2013

Reply from Viagogo

Hi Bekie,

We sincerely apologize for the problems you experienced with our customer service. We are constantly looking for ways to improve our customer services, in particular peak volume times for live events.

Tomorrowland tickets (bracelets) will be released around mid June once they are released seller will send them out via track and traceable delivery method.

If you are traveling please contact us 48 hours before you travel if you haven't received your tickets and provide us with an alternative address so tickets can be sent there instead.

Thanks.
The viagogo team!

Bekie Gisele DeLa Rosa´s profile

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Bekie Gisele DeLa Rosa
Reviewer
1992
United States

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