Scott Shanks´ profile

Reviews (1)

eFlorist

DO NOT USE

I ordered a £30 nice looking bunch of flowers from the website which can be seen here - http://www.eflorist.co.uk/products/parasol.html.

They sent me (via a local folrist) a few sprigs of roses.

I popped a picutre and email to them and they responded with the following: -
MAR 08, 2013 | 04:04PM GMT
eFlorist customer services replied:

Thank you for your email regarding order. Due to some of the flowers pictured on-line being unavailable in the local area, our local florist has substituted this for an alternative item to ensure that we were able to make your delivery. The flower cost and colours are matched as closely as possible.

We apologise for any inconvenience caused.

Look at the facebook page for bad reviews - https://www.facebook.com/eFlorist.flowers

22 March 2013

Reply from eFlorist

Dear Scott,

Thank you for your feedback. We are sorry for the disappointment that you experienced.

We believe that our Customer Service team had been in further correspondence with you on the day of this review both on Facebook and through further emails to address the concerns that you had with regards to the flowers that were delivered.

Kind regards,
eFlorist

Scott Shanks´ profile

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Scott Shanks
Reviewer
1976
London, United States

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