Ordered an expensive roller toolbox that arrived Monday dented, Lawson's arranged collection the next day but didn't send a replacement. Rang them Tuesday and said the dented one had been collected and gave them the carrier collection note details, they promised to ring back that afternoon, but never did!. Rang them Thursday and was told to expect a replacemwnt today Friday. Nothing has arrived and they have them in stock so may be dispatched Monday.
Told them not to bother and have requested a refund and will source locally.
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