A card was put through the door to advise "sorry I missed you" it says Please contact me no number to contact is on the card. visited website entered"Your reference" number - it is not known!!! absolutely crazy the automated phone system is likewise useless- no chance of having a conversation with some knowledgeable person. and I am still waiting for the parcel. They obviously didn't try next door neighbour either, which I would have thought was a normal second solution ...
I wonder what may happen tomorrow...
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