I was sent the wrong size costume and when I rang to ask that a replacement be sent in time for my sons book day I was told I had to pay extra to return the outfit before they could send another. (Having already paid £9.99 to ensure ot arrived in time). Could have used the freepost but probably wouldn't arrive in time if I did. Then when they checked the stock the didn't have the size I'd originally ordered! I ended up keeping the very tight fitting costume. However after several phone calls and a nice helpful lady called Michelle I had my original postage refunded!
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