beki´s profile

Reviews (1)

FastFit Station

draw you in with the half price service

typical garage draws you in with a half price service then everything that could be wrong with a car, is.
no negotiation on pricing
condescending mannerism
that is the second and last time i'll be going there

11 March 2013

Reply from FastFit Station

Hi Beki,

We are sorry to hear that you were unhappy with our service. We aim to provide 100% customer satisfaction and we take all feedback seriously. If you could provide us with further details of your appointment via email to Head Office, we will investigate this matter further.

We would like to assure you that all recommendations for repair are legitimate and work is only carried out once we have had customer consent, giving the option to seek a second opinion if customers would prefer.

We apologise for any inconvenience caused to yourself and we look forward to hearing from you soon so we can resolve this matter for you.

Kind Regards,
FastFit Station

beki´s profile

profile image of beki
United Kingdom