Gary Shaw´s profile

Reviews (1)

viagogo

Rip off

I have already left my review. You have responded and this is in reply to your response.

You state "The face value price is always displayed by viagogo on the listing pages for all events". Where? I stated in my original review that the face value was not advertised and I have returned to the site again to see where the face value is displayed. It is not displayed when you hover over the plan of the stadium nor when you hover over the price in table alongside the "buy" button. My tickets have a face value of 19 euros and I cannot find this displayed anywhere. If it had been displayed I would not have agreed to pay 44 euros each for the tickets. I have just double checked my invoice and can see that I have actually been charged 51 euros each which is an even bigger smack in the face. Again our booking reference is 2933613

11 March 2013

Reply from Viagogo

Hi Gary

viagogo is an online ticket marketplace which allows customers to buy and sell tickets. The seller can freely set the price of the ticket(s), and this price may be over or under the 'face value' price which is the price printed on the ticket. The face value price is always displayed by viagogo on the listing pages for all events.

We apologize for any inconvenience this may have caused.

Thanks.
The viagogo team!

Gary Shaw´s profile

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Gary Shaw
Reviewer
1963
United Kingdom

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