first time i have booked on line. i was sent a due date with my booking for final payment dated march 14th but i was unaware that one of the attatchments at the bottom of the page asked for an intrim payment. i was told they sent me emails about this payment, which i never received???? and i was informed by them that they tried to contact me midday at my home address during the working week. i has no letter of phonecalls after 5pm!!!
i was sent another email on the 8th march asking for a final payment, when i phone up to pay this they said they had cancelled the holiday. they told me they had'nt done anything wrong as in was in the attatchment ( who opens all of these???), very sneeky beware if you use these people they hide important information. or was i just nieve
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.