BT Service has "always" been rubbish. The whole BT Service model, is designed to make signing up simple and then everything else a waste of time. Weeks on the phone, shipped from one department to the other - from one country to the other. It is quite disgusting how they manage to consistently provide the worst service. Even paying a bill with the not so simple OneBillPlus seems impossible. Wasted another hour of my day, just trying to pay online. It is easier to leave a complaint here than to tell BT themselves.
Brett Ward found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.