Ourania´s profile

Reviews (1)

Repertoire Fashion

Awful experience

Awful experience - I placed my order (a quite expensive Vivienne Westwood top) on 27/2 and haven't received it yet (9/3).

11 March 2013

Reply from Repertoirefashion

Dear Ourania,
your top was actually dispatched by DHL on 27/2/13 (tracking no. 7133653181), for next day delivery on 28.2.13. This tracking number will have been automatically emailed to you upon dispatch of your goods.
As you will see on the DHL website http://www.dhl.co.uk, DHL tried to deliver it on 28.2.13 (next day) but no one was home.
A card should have been left asking you to contact them to reorganise delivery. Had you contacted us, we would have gladly assisted in helping rearrange your delivery, as we always strive to offer the highest standards of customer service.

Ourania´s profile

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United Kingdom