Brent Carville Magee´s profile

Reviews (2)

Rip off

Screen smashed on my phone, very common problem. Unfortunately they want me to pay £50 towards the repair ( small print in claim). The screen cost only costs £35 to repair in the shop. Total joke ..don't bother!

19 November 2013

Reply from

Hello Mr Magee,

I'm sorry you are unhappy with the excess on your policy. We do make the excess as clear as possible on the website before you sign up, on your policy documents that we email out and in the terms and conditions.

Kind regards,



poor service and difficult to complain other than be email.

Dreadful..the system often gets the order wrong. When your order arrives and it's wrong, it's usually because the system they use had gone wrong. Very difficult to get though when you call the 0800 number I waited 20 mins and gave up in the end.

18 March 2013

Reply from

Dear Brent,

We are sorry to hear about your recent disappointing experience with hungryhouse. If our general customer service number gets too busy, we also have alternative contact channels such as live chat that you can access on our contact page.

We would like to investigate this wrong order issue for you. Could you please reply to this post with an order number or send us a quick email at

Kind regards,
Your hungryhouse team

Brent Carville Magee´s profile

profile image of Brent Carville Magee
Brent Carville Magee
Male, 1966
London, United Kingdom