If anything goes wrong with equipment that you have purchased through their ebay shop, they really cannot care less, and hide behind the fact the item may have been used.
We had a problem after three months with a commercial Kitchen Aid Mixer, Nisbets did not want to know, in fact they were blatantly rude, which is such a shame as for a very small fee KitchenAid have agreed to repair the item, which they advised is totally out of warranty - Nisbets sold me something that had no warranty as it was so old.
Suggest you look for other suppliers, have had other issues with them over the last year, front end is good, customer service is appalling!
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