I dealt with them by email for the first few enquiries about taking a policy and they were really quick to respond, and answered any questions instantly. As soon as I confirmed what i wanted to do, John from the company phoned me and confirmed policy would go in force that day and documents would be sent by email. It was so easy - almost effortless and not at all painful! Im a Financial Adviser and I wish i could do business like that with my customers!!
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