I orderd a new towel set for my mum moving in to her new house. I selected the next day delivery so they would arrive for her moving in as she didnt have any. Nearly two weeks later still no delivery! I called two days later (Thursday) and was told they would re-fund the extra i paid for next day delivery and would send them out straight away, nothing arrived to i called again on the Monday to be told they would look in to it and call me back that day. No phone call, so i called again on Tuesday, was told the same thing, yet again no call back. Sent two emails which were not responded to and tried calling all day Wed, Thurs and Fri but the phone just went to a message where you cant leave a message and told to call back!! Today i have called them again and finally someone answered the phone, ive been told the same thing again, they will look in to it and call me back!! Do not buy from this company!!
Ive used this company a number of times now and every time the delivery has been fast and the flowers lovely and fresh. I even orderd Saturday morning and they were delivered actually on Mothers Day the following day even though it was a Sunday - i will definately continue to use them and would recommend them to anyone :)
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.