Simon Smith´s profile

Reviews (1)

Holidays Please

Quality caring helpful non-pressurising knowledgeable company

My first enquiry was responded to by email by Jessica. As holiday dates had not been finalised with work I was unable to respond. Eventually the dates were available and although the proposed holiday was only three weeks away a finalised quotation was obtained and it was the most competative quote I had. I accepted and as the company expects its staff to be available on the phone for all reasonable hours the deal was finalised late on a Saturday evening. Within a few days i had an email advising me of the seats allocated for my wife and I on the aircraft. Within another day or so I had a phone call from admin requesting the address to where the tickets should be sent. These arrived three days later with all the vouchers for transfers and hotel stay. To date I have nothing but praise for the company especially Jess but from other reviews all staff are trained to a similar high standard. There is no comparison with high street travel agencies where uncaring disinterested staff just do their job. With this company the agents treat you as a friend. I am so pleased I found this company and have nothing negatives only superlatives to use in my assessment of it

Simon Smith´s profile

profile image of Simon Smith
Simon Smith
Reviewer
Male, 1955
Horsham, United Kingdom

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