mary lavery´s profile

Reviews (2)

Extortionate postage

£20 for p&p and turned out to be not exactly as I thought. Very disappointed

01 September 2013

Reply from

Dear Mary

We are very sorry that you found the postage extortionate. However, unfortunately we have no control over how much the couriers charge us to send items to NORTHERN IRELAND. We have looked into your particular order and we can see it actually cost nearly £30.00 to send that parcel, so you actually got good value for money.
All prices to the highlands and islands are clearly shown on checkout, so you had a choice at this stage not to order if you were not happy to pay the £19.99 surcharge.

If you are not happy with the goods you are more than welcome to send them back and we will give you a full refund.
Kind Regards
The Plasticboxshop Team

great service as expected from experts in customer care

everything as i expected after dealing with argento for some time. had query that required phonecall and staff couldn't have been more helpful.

mary lavery´s profile

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mary lavery
United Kingdom