Do not use this company! Their Coventry company deliveries are sub-contracted; their automated telephone line does not allow you to report non-delivery; their mainline number , which I found through the internet, is hardly ever answered; they do not keep their promises. I was promised delivery of an item I needed to enable a TV and other equipment installation to be carried out. Delivery was promised on 14 February. It didn't come and I had to postpone the installation. Several days later I ordered and obtained the item I needed from another source. The sub-contractor claimed to have delivered my original item to a house about one third of a mile from where I live and to have a signed receipt. The claimed signatory does not live in that house - the owner was away on business on the claimed delivery day; and nor is there anyone of that name in this area (Hamilton). The sub-contractor promised to meet me but didn't show. The item was found about 10 days later lying at the edge of the road near the house to which it had been claimed the delivery had been made. It had been opened. By this time, I had obtained what I needed from another source. I was eventually able (after several phone calls) to speak to a real manager at their Coventry office who promised to collect the parcel and return it to sender, to investigate what had happened and to contact me again. That was more than one week ago. Nothing has happened. I didn't take his name simply because I was so fed up with the whole experience I wasn't prepared to spend any more time on it. Clearly, it still rankles - otherwise I wouldn't be giving this feedback!
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